Shipping policy
Shipping & Delivery Policy
Last updated: June 19, 2026
At Velvka™, we work every day to provide a simple, secure, and transparent shopping experience.
1. Order Processing
Orders are typically processed within 2–3 business days after payment has been confirmed.
During periods of high demand, new product launches, promotional campaigns, or holiday seasons, processing times may be slightly longer than usual.
Once your order has been shipped, you will automatically receive a confirmation email with any available tracking information.
2. Estimated Delivery Time
Our estimated delivery time is:
📦 6–13 business days after your order has been shipped.
Delivery times are estimates only and may vary due to factors such as:
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High order volumes
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Carrier capacity and operational delays
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Severe weather conditions
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Transportation or distribution delays
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Other circumstances beyond our reasonable control
3. Shipping Destinations
We currently ship to the countries available during checkout.
If your country is not listed, please contact us before placing your order:
4. Shipping Costs
Unless otherwise stated during checkout:
📦 Free Shipping
Any applicable shipping charges will be clearly displayed before you complete your purchase.
5. Order Tracking
All orders include tracking whenever available.
Once your order has been shipped, you will receive an email with your tracking details.
Please allow 24–72 hours for tracking information to become available after shipment.
6. Possible Delays
While we do our best to meet our estimated delivery times, occasional delays may occur due to exceptional circumstances or periods of high demand.
Every Velvka™ Mini Retro Camera is carefully prepared and inspected before shipment. During busy periods, delivery times may be slightly longer than estimated.
We appreciate your patience, and our support team will be happy to assist you if needed.
7. Orders Not Received
If your order has not arrived within a reasonable time after shipment or if you have any questions about its status, please contact us:
Our team will be happy to help locate your order and find the best possible solution.
8. Important Information
Velvka™ works with trusted logistics partners and fulfillment centers to provide the best combination of product availability, quality, and delivery efficiency.
Depending on the product ordered, destination country, and stock availability, orders may be shipped from different fulfillment centers and by different shipping carriers.
9. Contact Us
If you have any questions about shipping, delivery, or order tracking, please contact us:
📧 contact@velvka.com
🌐 www.velvka.com
Thank you for choosing Velvka™.
Small camera. Big memories. 📸❤️