Terms of service

Terms & Conditions

Last updated: June 19, 2026

GENERAL INFORMATION

This website is operated by Velvka™.

Throughout the website, the terms "we," "us," and "our" refer to Velvka™.

This website, including all information, content, features, tools, products, and services (collectively, the "Services"), is provided to offer a simple, secure, and enjoyable shopping experience.

Our store is hosted on Shopify, which provides the e-commerce platform that enables us to sell our products and offer our Services.

By accessing this website, using our Services, or placing an order, you agree to these Terms & Conditions, as well as our Privacy Policy and Returns & Refund Policy.

If you do not agree with these Terms & Conditions, please do not use our Services.

1. Eligibility

By using our Services, you confirm that you are at least 18 years old, or that you are using this website under the supervision and authorization of a parent or legal guardian.

You agree to provide accurate, complete, and up-to-date information whenever you place an order or use our Services.

2. Products

We make every reasonable effort to ensure that product descriptions, images, and specifications are as accurate as possible.

However, actual product colors and appearance may vary slightly depending on your screen or device settings.

We reserve the right to update or modify product information, pricing, or availability at any time, without affecting orders that have already been confirmed.

3. Orders

Placing an order constitutes an offer to purchase our products.

Your order is considered accepted once payment has been successfully processed and you receive an order confirmation email.

We reserve the right to refuse or cancel any order, including but not limited to the following situations:

  • Obvious pricing or product description errors

  • Suspected fraudulent activity

  • Product unavailability

  • Payment processing issues

Returns and refunds are governed by our Returns & Refund Policy.

4. Pricing & Payments

All prices displayed on our website are shown in the applicable currency for your selected market unless otherwise stated.

Prices include applicable taxes where required by law.

Shipping costs, where applicable, will be displayed before you complete your purchase.

By placing an order, you agree to provide valid payment information and authorize us to charge the full amount of your order.

5. Shipping & Delivery

Orders may be shipped through national and international logistics partners.

Delivery times shown on our website are estimates only and may vary depending on destination, customs procedures, periods of high demand, or other circumstances beyond the reasonable control of Velvka™.

If unexpected delays occur, we will do our best to keep you informed.

6. Right of Withdrawal

Where required under applicable consumer protection laws, customers may have the right to withdraw from their purchase within 14 days of receiving their order without providing any reason.

Full details are available in our Returns & Refund Policy.

7. Intellectual Property

All content on this website, including text, images, photographs, logos, trademarks, graphics, videos, designs, and other materials, is the property of Velvka™ or is used under license.

No content may be copied, reproduced, distributed, or used without our prior written permission.

8. Website Availability

We strive to keep our website available, secure, and up to date.

However, we cannot guarantee uninterrupted access or that the website will always be free from technical issues or temporary interruptions.

9. Limitation of Liability

Nothing in these Terms & Conditions limits or excludes any consumer rights that cannot be excluded under applicable law.

To the maximum extent permitted by law, Velvka™ shall not be liable for indirect, incidental, or consequential damages arising from circumstances beyond our reasonable control.

10. Data Protection

Personal data is processed in accordance with our Privacy Policy, the General Data Protection Regulation (GDPR), and all applicable data protection laws.

11. Changes to These Terms

We may update these Terms & Conditions from time to time.

Any changes will be published on this page together with the updated revision date.

12. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable consumer protection, e-commerce, and data protection laws relevant to the markets in which we operate.

13. Contact Us

If you have any questions regarding these Terms & Conditions or our Services, please contact us:

📧 contact@velvka.com
🌐 www.velvka.com

Velvka™